Terms & Conditions
Introduction
Welcome to Crochet Cats (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.CrochetCats.com (the “Website”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
Definitions
“User” refers to any individual or entity accessing the Website.
“Content” refers to all text, graphics, images, software, and other material available on the Website.
Use of the Website
- You must be at least 18 years old or have parental/guardian consent to use this Website.
- You agree to use the Website only for lawful purposes and in compliance with applicable laws and regulations.
- You must not:
Use the Website in any way that violates any local, national, or international law or regulation.
Engage in fraudulent, harmful, or abusive activities on the Website.
Introduce viruses, trojans, worms, or any other malicious material.
Intellectual Property
All Content on the Website is owned or licensed by us and protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print Content for personal use only. Commercial use, reproduction, or distribution of Content is prohibited without our written consent.
Orders and Payments
- By placing an order through the Website, you agree to provide accurate and complete information.
- All prices are listed in GBP and include applicable taxes unless stated otherwise.
- Payments are processed securely via third-party payment processors. We are not responsible for payment processor errors or issues.
- We reserve the right to cancel or refuse any order at our discretion.
Shipping and Delivery
Delivery times are estimates and may vary depending on location and circumstances.
We are not liable for delays caused by external factors, such as customs clearance or courier issues.
Returns and Refunds
If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving the product. Handmade, made to order items are not returnable.
Items must be returned in their original condition and packaging.
Refunds will be processed within 14 days of receiving the returned item.
Limitation of Liability
We provide the Website and Content “as is” without any warranties, express or implied.
To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of the Website, including indirect or consequential losses.
User-Generated Content
- Users may submit reviews, comments, or other content (“User Content”) to the Website, provided it is not illegal, obscene, defamatory, or infringing on others’ rights.
- By submitting User Content, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute the content.
Privacy
Your use of the Website is also governed by our Privacy Policy, available here.
Termination
We reserve the right to terminate or suspend your access to the Website if you breach these Terms or engage in harmful behavior.
Governing Law
These Terms and your use of the Website are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are made constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please Contact Us.
